No Heat

A total loss of heat during a cold stretch is moved ahead of routine appointments, so call and say when it stopped working.

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When this becomes an emergency

Raising the thermostat brings no response from the equipment at all.
The house has been dropping a degree an hour since last night.
The breaker for the furnace has tripped more than once.
There is no display, no fan, and no ignition attempt anywhere.

What a pro does

Power and fuel come before any talk of parts. A tripped breaker, a blown low-voltage fuse, or the service switch on the wall being knocked off all leave a furnace looking dead when nothing inside it has failed. With those cleared, the technician takes the thermostat circuit and then the ignition sequence in order, since most no-heat calls stop at a safety control that did exactly what it exists to do. On older forced-air systems in these houses, that control is often protecting against an airflow problem rather than a burner problem, which is worth knowing before anyone's ordering parts.

Frequently asked questions

How often does a breaker turn out to be the cause?

Frequently enough that it is checked first. Heating equipment pulls real current, and a weakening breaker opens under load before a mechanical part gives out.

What is the switch on the wall next to the furnace?

It looks like an ordinary light switch and cuts power to the unit, which is why a bump from someone moving things past it reads as complete failure.

Is it safe to reset the breaker myself?

Once is fine. If it trips right back, something is drawing too much current, and repeated resets risk damaging the control board.

Why does the house feel colder at floor level?

Cold air sinks, so rooms get uncomfortable well before a thermostat mounted at shoulder height sees the change.

No Heat?

Get connected with a local pro now.

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Keep going

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disclaimer: Billings Heating is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and Billings Heating does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on Billings Heating.

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